Customer Service

Orders placed before 1 pm usually ship within 1-2 business days. During peak holiday seasons orders may take an additional day to be processed due to the high volume of orders received. Standard shipping time in transit is 1-4 business days.

2nd Day Air orders placed before 1 pm usually ship the same business day. Orders placed after 1 pm ship the next business day. Orders shipping to warm climates placed on Thursday or Wednesday second half of the day may ship on Monday at our discretion. 2nd Day Air orders are given extra attention by our customer service department and priority by the shipper.

Next Day Air orders placed before 1 pm ship the same business day. Orders placed after 1 pm ship the next business day. Next Day Air orders are given extra attention by our customer service department and priority by the shipper.

For shipments to Alaska and Hawaii additional shipping charges will apply and delivery times may vary. FedEx Ground is not available for shipping to Alaska and Hawaii. Please note that the shipping guarantees for Overnight and 2 Day delivery do not apply for orders to Alaska or Hawaii.

Yes, when you order online, you can deliver your order in a available boutique at no charge. via "Click and Collect".

No, we never include invoices with gifts. We take pride in providing a comfortable gifting experience for both the sender and the recipient.

We are shipping to 20 countries. To see the latest list, you can click on the dropdown in the footer. Always choose the country that you want to ship to in the footer of our webshop before you proceed to checkout.

  • Belgium: € 5.5
  • Netherlands: € 9
  • Germancy: € 11
  • France: € 12
  • Luxembourg: € 11
  • Austria: € 15
  • Italy: € 25,5
  • Spain: € 24
  • Portugal: € 19
  • Finland: € 19
  • Sweden: € 17
  • Denmark: € 15
  • Estonia: € 19
  • Czech Republic: € 19
  • Slovakia: € 19
  • : € 19
  • Bulgaria: € 19
  • Croatia: € 19
  • United Kingdom: € 20

Yes, you can ship to multiple addresses by selecting "ship to more then one address" in the checkout. Then you can easily choose which product you want to ship to which address. Please note that you pay shipping costs per address.